{"id":10,"date":"2026-10-18T14:54:56","date_gmt":"2026-10-18T12:54:56","guid":{"rendered":"https:\/\/orient.overcore.tech\/faq\/"},"modified":"2026-10-18T15:20:24","modified_gmt":"2026-10-18T13:20:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/orient.overcore.tech\/en\/faq\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3dde14 e-con-full orient-page-layout e-flex e-con e-parent\" data-id=\"b3dde14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f79c445 elementor-widget elementor-widget-orient-section\" data-id=\"f79c445\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"orient-section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"therapy-breadcrumb container\" aria-label=\"Breadcrumb navigation\"><ol><li><a href=\"https:\/\/orient.overcore.tech\/en\/\">Home<\/a><\/li><li aria-current=\"page\">Frequently asked questions<\/li><\/ol><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66d0453 elementor-widget elementor-widget-orient-section\" data-id=\"66d0453\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"orient-section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"info-heading container\"><p class=\"eyebrow\">BEFORE YOUR VISIT<\/p><h1>Good to know.<br><em>Arrive at ease.<\/em><\/h1><p>Answers to the questions we hear most often at reception.<\/p><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc71a35 elementor-widget elementor-widget-orient-section\" data-id=\"fc71a35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"orient-section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"info-faq-layout container\"><aside><h2>Let us talk.<\/h2><p>Cannot find your answer? We are happy to help.<\/p><a class=\"therapy-call\" href=\"tel:+48534722721\">534 722 721<\/a><a class=\"text-link\" href=\"https:\/\/orient.overcore.tech\/en\/kontakt\/\">All contact details \u2192<\/a><\/aside><div class=\"therapy-faq-list\"><details><summary><span>Where can I park?<\/span><span aria-hidden=\"true\">+<\/span><\/summary><p>Teatralna street is close to the salon. You can also use the car parks at Galeria Katowicka or Supersam and walk to us. Please check the current signs, opening hours and charges at your chosen car park.<\/p><\/details><details><summary><span>What should I do if I am running late?<\/span><span aria-hidden=\"true\">+<\/span><\/summary><p>Call us as soon as possible. We will check whether we can adjust your appointment time. If this is not possible, your massage may be shortened by the time you are late or rescheduled.<\/p><\/details><details><summary><span>How can I check available appointments?<\/span><span aria-hidden=\"true\">+<\/span><\/summary><p>You can find current availability on <a data-orient-booksy-open=\"\" href=\"https:\/\/booksy.com\/pl-pl\/dl\/show-business\/138035\">Booksy<\/a>. Booking ahead is recommended, especially at weekends. You can also call to ask about any cancellations.<\/p><\/details><details><summary><span>How do I book a visit?<\/span><span aria-hidden=\"true\">+<\/span><\/summary><p>Choose an appointment on <a data-orient-booksy-open=\"\" href=\"https:\/\/booksy.com\/pl-pl\/dl\/show-business\/138035\">Booksy<\/a>, call <a href=\"tel:+48534722721\">534 722 721<\/a> or visit us at Rynek 7. You can also get in touch through our <a href=\"https:\/\/orient.overcore.tech\/en\/kontakt\/\">contact page<\/a>.<\/p><\/details><details><summary><span>Which payment methods are available?<\/span><span aria-hidden=\"true\">+<\/span><\/summary><p>At the salon, you can pay by cash, card, BLIK, transfer to a mobile number or bank transfer. If you would like to pay in euros or dollars, please agree the details with reception.<\/p><\/details><details><summary><span>Who performs the massages?<\/span><span aria-hidden=\"true\">+<\/span><\/summary><p>Our massages are performed by certified therapists from Bali. They speak English and know basic Polish phrases. Reception can help communicate your preferences for the treatment.<\/p><\/details><details><summary><span>How should I prepare for a massage?<\/span><span aria-hidden=\"true\">+<\/span><\/summary><p>Arrive 10\u201315 minutes early to allow time for a conversation and to settle in. We provide everything you need for your treatment.<\/p><\/details><details><summary><span>Can I use a shower?<\/span><span aria-hidden=\"true\">+<\/span><\/summary><p>Yes. If you would like to shower before your massage, please arrive 20 minutes early. If you would like a shower afterwards, let us know before your appointment begins so we can prepare a suitable room.<\/p><\/details><details><summary><span>Are the treatment rooms private?<\/span><span aria-hidden=\"true\">+<\/span><\/summary><p>Yes. The salon has separate treatment rooms for one or two people. To enjoy time together, explore our <a href=\"https:\/\/orient.overcore.tech\/en\/oferta\/masazedladwojga\/\">treatments for two<\/a>.<\/p><\/details><details><summary><span>What happens during a visit?<\/span><span aria-hidden=\"true\">+<\/span><\/summary><p>Reception will explain the massage style and pressure level, and ask about any conditions that may make treatment unsuitable. We will then show you the room and explain how to prepare. A full-body massage ends with a face and head massage without oil; please let us know if you would prefer to skip this.<\/p><\/details><details><summary><span>How do I redeem a voucher?<\/span><span aria-hidden=\"true\">+<\/span><\/summary><p>Call the salon, provide your voucher details and choose an available appointment. When booking, tell us which service the voucher was purchased for. Bring your valid voucher to your visit.<\/p><\/details><details><summary><span>My voucher is about to expire \u2014 what should I do?<\/span><span aria-hidden=\"true\">+<\/span><\/summary><p>Contact reception. Extensions are considered individually. You can find the voucher terms in our <a href=\"https:\/\/orient.overcore.tech\/en\/regulamin\/\">terms and conditions<\/a>.<\/p><\/details><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5998b5 elementor-widget elementor-widget-orient-section\" data-id=\"c5998b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"orient-section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"info-closing\"><div class=\"container\"><p class=\"eyebrow\">RYNEK 7 \u00b7 KATOWICE<\/p><h2>Make space<br \/>for a moment to yourself.<\/h2><p>Choose your massage or talk to us about what you need.<\/p><div class=\"info-actions\"><a data-orient-booksy-open=\"\" class=\"button button-primary\" href=\"https:\/\/booksy.com\/pl-pl\/dl\/show-business\/138035\"><span>Book an appointment<\/span><svg class=\"icon\" aria-hidden=\"true\"><use href=\"#arrow\"><\/use><\/svg><\/a><a class=\"therapy-call\" href=\"tel:+48534722721\">534 722 721<\/a><\/div><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Strona g\u0142\u00f3wna Najcz\u0119\u015bciej zadawane pytania PRZED TWOJ\u0104 WIZYT\u0104 Dobrze wiedzie\u0107.Spokojnie przyj\u015b\u0107. Odpowiedzi na pytania, kt\u00f3re najcz\u0119\u015bciej s\u0142yszymy w recepcji. Porozmawiajmy. Nie znajdujesz odpowiedzi? Ch\u0119tnie pomo\u017cemy. 534 722 721Wszystkie dane kontaktowe \u2192 Gdzie mo\u017cna zaparkowa\u0107?+ W pobli\u017cu salonu jest ulica Teatralna. Mo\u017cesz te\u017c skorzysta\u0107 z parking\u00f3w Galerii Katowickiej lub Supersamu i doj\u015b\u0107 do nas pieszo. Sprawd\u017a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Przed masa\u017cem: pytania i odpowiedzi | Orient Massage<\/title>\n<meta name=\"description\" content=\"Jak przygotowa\u0107 si\u0119 do masa\u017cu, zarezerwowa\u0107 termin i wykorzysta\u0107 voucher? 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